About CrystalAce

CrystalAce is a free-to-play social casino. You spin slot-style games with virtual chips, and it is all just for fun. You have to be 18 or older to play.

Chips are play money. They have no real-world value and can never be cashed out, withdrawn, exchanged, or transferred. Winning chips is part of the game - it is never winning money.

You can play for free every day, no card required. Buying chips is always optional, and it never changes your odds. It just moves things along a bit faster.

What CrystalAce is - and is not

It is a game, full stop. There are slot machines, levels, daily bonuses, missions, a card album to collect, and friends to send gifts to. What there is not is any way to turn chips back into cash. No withdrawals, no prizes, no marketplace. That line is deliberate. It is the difference between entertainment and gambling, and every design choice in the product respects it.

How it stays fair

Every game outcome is decided on our servers, not in your browser. A spin’s result is settled and recorded before your screen even animates it, and your chip balance lives in one place - a single ledger. Purchases work the same way: the price you are shown is checked and charged server-side, and every purchase asks you to confirm you are 18+. No promotion changes what a game pays out.

Playing responsibly

We check your age at sign-up and confirm it again at every purchase. There is a public Responsible Gaming page that lists the controls you have - you can ask us to block purchases, and account deletion is fully self-serve. If play ever stops feeling like fun, that page is the right place to start.

Payments

Card payments happen on our payment provider’s secure page. Your card number never touches our servers. Your bank statement shows INVEST BIZ KFT, and the Refund Policy spells out exactly when we give money back.

Support

Questions, billing issues, account help - email support-ca@ionaroupix.resend.app. We aim to reply within 2 business days.